Support

ShelfDrop is an iOS audiobook app for importing DRM-free audiobook files from Files or from a computer on the same local network.

Contact

Email akugri95@gmail.com and include:

• Your iPhone or iPad model.
• iOS version.
• ShelfDrop app version and build number.
• Install source: App Store or TestFlight.
• Whether the issue happened with Files import, Receive mode, Library, Player, Settings, or deletion.
• File type, such as .m4b, .mp3, .m4a, folder upload, or .zip.
• Browser and operating system if using Receive mode from a computer.
• What you expected to happen and what happened instead.

Do not attach copyrighted audiobook files to support reports.

Common Checks

Receive Mode

• Keep ShelfDrop open on the Receive tab during upload.
• Make sure the computer and iPhone are on the same Wi-Fi network.
• Avoid guest Wi-Fi networks that block local devices from seeing each other.
• Use Chrome or Edge for folder uploads from Windows.
• If the browser shows an error, stop Receive mode, start it again, and use the new code or QR code.
• If iOS asks for local network permission, allow it for ShelfDrop.

Import And Playback

• Confirm the file is DRM-free.
• Confirm the file is fully downloaded locally if it comes from iCloud Drive or another Files provider.
• Try deleting and re-importing the book if import was interrupted.
• Check available device storage before importing large audiobooks.

Storage

• ShelfDrop stores imported books in the app's local storage.
• Delete books from ShelfDrop's Library to remove imported copies.
• Deleting the app removes imported books and local playback progress.

Privacy

Read the ShelfDrop Privacy Policy.